2 Reward Me offers a built-in review funnel designed to generate reviews from your opt-in subscribers and customers. Protect your reputation with a system that proactively catches unhappy customers for offline recovery. Automate your review acquisition campaigns via text message and allow your customers to post their positive reviews directly to your desired review sites and spread the good word about your business.
Not All Reviews are Made Equal – So it may seem obvious that positive reviews are a good thing and negative reviews are a bad thing. Something else to consider is that having no reviews at all, can also have a negative impact on your business’s potential.
Today’s consumers are savvier than ever. When the average person is glued to his or her smartphone, you can bet your bottom dollar they’re Googling your store
Some wireless retailers have a loT of limitations on when it comes to internet marketing or presence. They think because they serve a localized base of consumers — a portion of which is foot traffic — that what people are saying on the web is irrelevant.
The Importance of Online Reviews
Positive comments from customers or clients produce an average increase in sales of 18 percent and that consumers are likely to spend 31 percent more because of positive reviews.
Conversely, 22 percent of consumers won’t buy your product or service after reading just one negative review and four or more bad comments can take up to 70 percent of a business’s potential customers away.
Yelp is a very popular review site, especially for restaurants, but it’s drawn criticism for its review practices over the years. In some cases, Yelp attempts to blackmail you into paying to avoid negative reviews. It’s still one of the major review sites, so it’s worth considering. Customers may have an account already and can sign up for free in just a few seconds.
Google does require users to log in, which is a small hurdle. However, virtually everyone has a Google account already and they are probably logged in constantly. For this reason, Google My Business is probably the easiest site for your customers to leave a review on. Whenever possible, send them a direct link to your listing to make it as easy as possible.
After Yelp & Google, the next easiest place for customers to leave a review is on Facebook. As with Google, most customers will have a Facebook account and are always logged in. Similarly to Google, leaving a review on Facebook is also very easy. When you ask them for a review, make sure you send them the link to your business page on Facebook.
This may be surprising, but you need to include reviews on your website too. There are several different options for including reviews on your website, so talk with your hosting company or web developer for more details. Whichever you choose, make sure there is a visible rating, like a number of stars. You could even just ask your customers to send their review to you as an email message.
Price for month
SMS REVIEW FUNNEL
up to 60 Review requests / day
up to 3 Business Locations
Tools to manage review funnel
SMS Marketing Account
Images & Pages Templates
Onetime Funnel Setup Fee $100
SMS & WEB REVIEW FUNNEL
up to 200 Review requests / day
up to 10 Business Locations
All items from Starter, plus:
Sync Yelp, Google, Facebook
Display reviews on website
Leave review on your website
SMS or MMS messaging options
Attach Coupon to Review Request
Onetime Funnel Setup Fee $250
SMS, EMAIL & WEB FUNNEL
up to 500 Review requests / day
up to 30 Business Locations
All items from Advanced, plus:
Email Marketing Account
Data Feed Integration
Full funnel automation
Assistance with funnel reports
Custom Email & SMS templates
Onetime Funnel Setup Fee $500
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